Non-Commissioned Security Officers and Commissioned Security Officers must be licensed by the Texas Department of Public Safety. Unarmed Security Officers are trained to properly write reports, respond to emergency situations should one arise while they are on duty and in handling crowd control. In addition the Armed Security Officers are well trained in weapon proficiency as well as in weapon safety.
They are both focused on how to prevent crime or violence providing a safe environment with excellent customer service. Our management team will ensure the officers receive training in handling security technology required for your facility along with on-site training.
Employing and assigning security officers is the actual process that differentiates us from so many other security companies. With your security objectives in mind, besides the State of Texas license requirements, MSI employs and matches the right security officers based on their level of experience, aptitude, professionalism, intercommunication skills and character. Each security officer must pass an extensive interview process, a comprehensive background investigation, a drug and alcohol screen test and an Aptitude Test. We fully understand and celebrate the diversity of Houston and the importance of an officer that speak a particular language. If language preference is one of your requirements, we would choose an officer with such an advantage.
According to your facility specifications and as part of our customized security solutions, MSI officers’ security services include:
- Foot Patrol Services
- Bike Patrol Services
- Mobile Patrol Services
When assigning a Security Officer to your location, MSI provides the Officers with an Automated Reporting System. This includes a GPS and a Guard Tour System that allows our management team to follow the officer’s real time movement, collect detailed reports about the client’s site, receive notifications and incident reports instantly. All reports will be available to you at your request.